Throughout my week of work experience at Buttercross Estates, I had the opportunity to learn all about the wide variety of day-to-day tasks carried out by a professional estate agency, from taking photos and videos of properties, to resolving enquires from potential tenants. I have developed excellent confidence of my general communication skills, to the extent that I have surprised myself.

A highlight of my week was taking photos and videos of properties, to be used to market the property upon Buttercross Estates’ website and social media. As well as this, Lauren was able to teach me the process of editing this content, ensuring they are professional and appealing to the public eye.

I also joined several members of the team on several property inspections. These visits taught me what professionals look for when assessing a home from standout features to potential concerns, this helped me understand what agents are specifically looking for during an inspection.

The task of following up potential leads and answering the phone was quite nerve-racking for me to begin with, but with Daniel’s extensive advice and practice, I now feel confident to answer any incoming calls, and resolve their enquiry or refer them in the right direction.

As mentioned several times previously, my confidence developed further due to attending viewings alongside members of the team where I was able to understand the process in which agents guide potential tenants and show the property in the best light. Furthermore, Amber pushed me to attempt to lead a few viewings, again boosting my overall confidence and communication skills.

In conclusion, my time at Buttercross Estates was an eye-opening experience to the world of property and was both educational and inspiring. All the members of the team I worked with – Daniel, Lauren, Martyna, Amber and Laura – were extremely supportive, and I have been grateful to learn amongst a welcoming and intelligent workforce.